Privacy Policy

Last Updated: March 19, 2026

Blue Bosphorus Turizm ve Tanıtım Ltd. Şti. (Tax No: 6340030273; Şişli Tax Office; Address: Cumhuriyet Cad. Babil Sok. No:7/3 Şişli, Istanbul, Türkiye), as the operator of the etourgood.com ecosystem (the "Travel OS"), is committed to providing the highest level of privacy and data security for our global community of travelers, hotels, and agencies.

This policy outlines our rigorous standards for collecting, processing, and safeguarding personal data in strict compliance with the General Data Protection Regulation (GDPR) and the Turkish Data Protection Law (KVKK).

1. Data We Collect

As a comprehensive travel ecosystem, we collect data necessary to provide a seamless "Travel OS" experience:

Identity & Personal Info: Name, surname, birth date, gender, and profile avatar.
Verification Data (B2B): For our partners (Agencies & Hotels), we collect legal business titles, tax identification, operating licenses, and official documentation.
Travel Documents: In compliance with international travel regulations, we may collect passport issuing country, passport number, and expiry dates.
Communication Data: Logs from our real-time chat systems, support tickets, and community reviews.
Financial Data: Payment details are handled via industry-leading secure third-party processors (SSL/TLS encrypted). etourgood does not store full credit card numbers on its servers.
Technical Data: IP addresses, browser types, device identifiers, and advanced cookie data for performance optimization.

2. Purpose of Data Processing

We process data under the "Vision of Turgut Özal Aydın" to create a smarter travel world:

Ecosystem Operations: Managing B2B/B2C accounts and facilitating seamless matches between travelers and providers.
Travel OS Optimization: Using anonymized data and AI-driven analytics to improve platform performance and provider CRM tools.
Secure Transactions: Processing bookings for hotels, tours, and transfers with multi-layered verification.
Personalization: Tailoring seach results and offers based on user preferences and travel history.
Legal Compliance: Fulfilling our obligations under international tourism and tax laws.

3. Data Sharing & Global Transfers

Data is shared only within the etourgood ecosystem to fulfill your specific requests:

Service Providers: Sharing necessary traveler info with hotels, guides, or transport suppliers to confirm bookings.
Trusted Partners: Analytics and payment gateways operating under strict confidentiality agreements.
Legal Requirements: We never sell or lease your data. Disclosure occurs only if required by law or to protect the safety of our ecosystem.

4. Data Security (The "Fortress" Standard)

Your data is protected by the same standards we use in our Extranet:

Encryption: All sensitive data is secured via AES-256 encryption and transmitted over SSL/TLS layers.
Proactive Audits: Regular internal and external security audits ensure our "Travel OS" remains a secure environment.
Breach Protocol: In the unlikely event of a data breach, etourgood guarantees notification to affected users and relevant authorities within 72 hours.

5. Your Global Rights

Regardless of your location, etourgood respects your right to:

Access, correct, or request the deletion of your personal data.
Withdraw consent for marketing communications at any time.
Request data portability or restrict processing.
How to reach us: To exercise these rights, contact our Data Protection Office at support@etourgood.com. Requests are verified and processed within 30 days.

6. Data Retention

We retain personal data only as long as your account is active or as needed to provide services. Upon a deletion request, data is securely wiped within 30 days, except where legal retention periods (e.g., tax logs) apply.

7. Global Contact & Compliance

For any questions regarding this policy or your data:

Data Controller: Blue Bosphorus Turizm ve Tanıtım Ltd. Şti.
Email: support@etourgood.com
Corporate Address: Cumhuriyet Cad. Babil Sok. No:7/3 Şişli, Istanbul, Türkiye
Official Phone: +90 532 260 4402

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